BIC TIP #1233: Know Your Forms
The best advice Stephen Long can give you in this BIC TIP is simple: know your forms. Not sort of know them. Not know where to click in the e-signature platform. Really know them. He says you should have a very healthy relationship with your forms. Take them out. Hang out. Get to know each other.
Do Not Let Technology Stress You Out
DocuSign, dotloop, and the rest of the technology stack are great tools. But Stephen notes that technology can also get in the way. Logins fail, templates glitch, and suddenly you are telling a client, let me get back to the office and send that over.
When you know the paperwork itself, the technology becomes a convenience instead of a crutch.
There Is Always Paper
Stephen has always kept a buyer packet and a listing packet in his car, just in case, and he still does. That way he never has to rely on technology in the moment. If a client is ready to talk, he can pull out the forms and walk through them right there.
It is an old school habit with a very modern payoff: you look prepared, confident, and in control when it matters most.
The Upside-Down Test
Here is how Stephen teaches his agents to measure their comfort level. When you can go over the Offer to Purchase and Contract paragraph by paragraph, upside down, sitting across the table from a client, you know your forms.
That level of familiarity means you can answer questions on the spot, explain the meaning of each section, and spot problems before they become problems.
The Practical Takeaway
Spend real time with your forms. Read them, study them, and practice explaining them out loud. Keep a paper buyer packet and listing packet handy, and work toward passing the upside-down test. When you know your paperwork cold, no software hiccup can slow you down.
This BIC Tip is general real estate education for licensees and consumers, not legal, tax, or financial advice. Rules and forms change, so verify current NCREC rules, MLS rules, and standard forms, and consult a North Carolina attorney or qualified professional about your specific situation. See Disclaimers & Disclosures.
