BIC Tip #1061: How to Handle Crime Statistics and Fair Housing
When clients are deciding where to buy or rent, one of the most common questions they ask is: “How safe is this neighborhood?” While it’s a natural concern, brokers in North Carolina must be very careful in how they respond.
The Fair Housing Act and Crime Data
Under the Fair Housing Act, it is unlawful to make statements regarding the sale or rental of a dwelling that indicate a preference, limitation, or discrimination based on protected classes. That includes comments that could be perceived as steering clients toward or away from certain neighborhoods.
Discussing crime statistics directly with buyers or renters can easily cross this line, especially if your response is interpreted as suggesting that one area is “better” or “worse” because of who lives there.
Best Practice: Refer to Public Sources
Instead of offering your own interpretation of crime data, direct clients to publicly available resources where they can research for themselves. This way, you are providing helpful information without putting yourself or your brokerage at risk.
A reliable and widely used tool is crimemapping.com. This site provides up-to-date, accurate data directly from law enforcement agencies, allowing clients to make their own informed decisions.
Why This Matters
- Protects you from allegations of steering or discrimination.
- Keeps you compliant with federal Fair Housing laws.
- Builds trust by showing clients where to find transparent, unbiased information.
The Bottom Line
When asked about local crime rates, don’t give your own opinion or interpretation. Instead, refer clients to trusted, public resources like crimemapping.com. By doing so, you protect your license, your brokerage, and your clients — while staying fully compliant with the law.
